Shop Rongrong Wholesale Policies
ONLINE ACCOUNT
In order to place a wholesale order, you must be logged in to your online account. If you do not have an online account, please apply here.
MINIMUMS
Minimum order total is $250 initial order, $150 reorder.
Most planners and stickers are sold in bundles of 6 per design.
PAYMENT
A credit card is charged when an order is placed.
SHIPPING
Orders are shipped via different carrier. Buyer is responsible for shipping costs. We will send automatic shipping updates about your order via email. International orders are available.
TIMING
Most wholesale orders are fulfilled within 1 week of order placement. Should you need your order sooner, please email us at hello@shoprongrong.com and let us know!
CANCELLATIONS
A cancellation request must be made within 12 hours of placing your order. Requests must be emailed to hello@shoprongrong.com. Fail to do so, we can't refund your orders because we ship fast.
RETURNS + EXCHANGES
If your items arrive damaged or in an unsatisfactory condition, we will issue an exchange or refund for the products. At this time, we cannot accept any other returns.
PACKAGING
Everything come in a clear wrapper
CONTACT
Hello@shoprongrong.com