Shop Rongrong Wholesale Policies

ONLINE ACCOUNT

In order to place a wholesale order, you must be logged in to your online account. If you do not have an online account, please apply here.

MINIMUMS

Minimum order total is $150 initial order, $100 reorder.

Greeting cards are sold in bundles of four per design.

Art prints, notebooks, notepads, mugs are sold in bundles of two per design. 

PAYMENT

A credit card is charged when an order is placed.

SHIPPING

Orders are shipped via USPS or UPS. Buyer is responsible for shipping costs. We will send automatic shipping updates about your order via email. International orders are unavailable online at this time.

TIMING

Most wholesale orders are fulfilled within two to three weeks of order placement. Should you need your order sooner, please email us at hello@shoprongrong.com and let us know!

CANCELLATIONS

A cancellation request must be made within 24 hours of placing your order. Requests must be emailed to hello@shoprongrong.com.

RETURNS + EXCHANGES

If your items arrive damaged or in an unsatisfactory condition, we will issue an exchange or refund for the products. At this time, we cannot accept any other returns.

PACKAGING

Greeting cards come in a clear wrapper

Art prints come in a clear cello wrapper with backer

Notepads come in shrink wrapped

Notebooks are packaged in clear plastic bag

CONTACT

Hello@shoprongrong.com